They've taken my money and won't refund. I cancelled within 14 days. Since they lied to make a sale and it wasn't possible to get the service they said they would. In addition to this they never spelt my name, email etc correctly and were unable to correct this. They've taken my £29 and no one will give it back. i've spoken with over 10 'customer reps' each one less willing to help than the last. Many don't have a good grasp of english and don't want to help. A manager promised to call back but didn't.