Christmas broadband deals 2023
Offer ends 7th Nov
Offer ends 7 Dec
Offer ends 3 Dec
Average customer speed:
Our speeds listed above are based on the speeds of at least 50% of customers at peak time (8pm to 10pm). Broadband speed may vary depending on location, this can be checked before you switch your broadband provider. You can enter your postcode to check which broadband deals are available in your area.
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Browse our collection of broadband guides for money saving ideas and top tips on getting the best deal from your broadband provider
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What you need to know before you switch your broadband provider
No ..... but we do compare the majority of major UK broadband providers, as well as some of the smaller ones. Our broadband results are not sponsored or driven by commission, unlike some other broadband comparison websites. Just apply filter options to tailor the results that you want to see. If you enter your postcode into the postcode checker, the results will only show you which providers are available in your area. Here are the broadband providers that we do compare (in no particular order): TalkTalk, Shell Energy, Virgin Media, Trooli, NOW Broadband, Three, Truespeed, Zen, Gigaclear, KCOM, Vodafone, Community Fibre, 4G Internet, Cuckoo, Plusnet, Hey Broadband, Sky, Onestream, EE Broadband, G.Network, iTalk, O2 Mobile Broadband, Fibrus, Wightfibre, POP Telecom, 4th Utility, Hyperoptic & BT.
The broadband market in the UK is incredibly competitive, and securing the best broadband deal requires a strategic approach. To maximise your savings, be prepared to switch your broadband provider when your contract ends.
Haggling and switching
When your contract is due for renewal, be prepared to haggle. Haggling with your broadband provider will likely get you similar prices to a new customer. Every internet provider has a team dedicated to keeping you on-board, but it can be time-consuming. Don't be disappointed if you don't receive incentive discounts like gift card offers. Those incentive deals are rarely given to existing customers. New customer incentives typically range from £70 to £200, which can play a big part in reducing the annual contract cost. So, consider switching to a new provider to get the best possible deal.
Choosing the right broadband plan
The cheapest broadband deal might not always be the best choice. If your needs are limited to basic web browsing and emails, you might find it more cost-effective to opt for a 4G/5G mobile connection. However, if you work from home or have a busy household with constant online activity, it's important to identify the fastest broadband provider within your budget. You can determine this by using our broadband availability checker. Simply enter your postcode and filter the results by price and speed.
Social broadband tariffs
Millions of households could save £200 a year by switching to a social broadband tariff. It seems to be 'The industry's best kept secret'.
If you're eligible for government benefits such as Universal Credit, Pension Credit, or income support, you may qualify for a discounted rate from your broadband provider. Surprisingly, out of the 4.3 million households on Universal Credit, less than 6% have switched to a 'social broadband tariff'. Although the government has been advocating for ISP's to offer social tariffs, they are not obligated to, and those who do are often discreet about it. For more information on providers offering discounts, you can visit our 'social broadband tariff' page. Now that you're in on the secret make sure to share it with others!
While some ADSL (Standard broadband) packages may be available without an active phone line, it's important to note that the phone line cable is still utilised for the broadband connection. Therefore, opting for such packages might result in minimal savings as the underlying infrastructure relies on the copper phone lines, and remains in use for broadband delivery. In contrast, Full Fibre Broadband (FTTP) offers a more comprehensive solution by completely bypassing the reliance on old copper cables, providing superior speeds and reliability. While the installation of FTTP may entail additional costs, the pricing has become increasingly competitive and is now comparable to a standard phone and broadband package.
The simple answer is YES! As long as you're not moving house away from your current telephone exchange. If you're switching to Virgin Media they too will allow you to keep your old telephone number. You will be asked which number you would like to transfer during the sign up process.
As of December 2023, 12 internet service providers have voluntarily enrolled in Ofcom's compensation scheme, demonstrating their commitment to ensuring customer satisfaction. The participating providers outlined below are obligated to provide compensation in specific situations, such as when an engineer misses an appointment or when there are delays in activating your broadband service or rectifying a loss of broadband service.
|Issue||You're entitled to compensation if...||Compensation due|
|Delayed repair following loss of service||Your phone or broadband service ceases to function and is not adequately restored within two working days.||£9.33 for each day that the service remains unresolved|
|Missed appointments||An engineer fails to attend a scheduled appointment or cancels with less than 24 hours' notice.||£29.15 per missed appointment|
|Delayed start of a new service||Your service is not activated on the agreed-upon go-live date.||£5.83 for each day of delay, including the missed start date.|
The following ISPs are part of the scheme:
4. NOW Broadband
6. Shell Energy
8. TalkTalk (Customers on the Openreach network only)
9. Utility Warehouse
11.Vodafone (Restrictions apply for customers on the CityFibre network)
This compensation scheme empowers consumers by providing clear guidelines on the circumstances under which they are eligible for compensation, ensuring a fair and transparent process for resolving service-related issues.
Compensation payments are subject to annual adjustments aligned with inflation. Starting from 1 April each year, the adjustments are based on the Consumer Price Index (CPI) as of 31 October in the preceding year. This annual increase will be applicable to any new service-related issues arising from 1 April. The rates in the chart above are for (1st April 2023 - 31st March 2024).
In the event of a simultaneous loss of service for both your landline and broadband, a single compensation payment will be issued by your ISP.