Zen have been around longer than Google but it’s probably not the first ISP that you think of. Zen was founded in 1995 by Richard Tang and his brother David. The company started in Rochdale Lancashire and is the UK’s oldest ISP, Zen still retains its company ethos, which is to focus on people first and profit second.
Zen’s passion to look after staff and foster an initiative approach to helping customers has led them to create an award-winning, resilient company. Zen have previously heavily focussed on delivering business broadband but is now pushing back into the consumer market and taking on the big four; BT, TalkTalk, Virgin Media & Sky.
Zen offers reliable broadband packages for both residential and business customers. With six core options available, speeds range from a basic 33Mb to a superfast 900Mb, allowing you to choose the perfect plan for your needs. They prioritise long-term value, focusing on delivering a consistently high-quality service you can depend on. Their pricing is clear and transparent – what you see is what you pay throughout your contract. While introductory offers and free gifts might be rare, Zen offers peace of mind with reliable broadband and predictable costs. Our readers voted Zen second place in our 'Top 10' broadband providers (2024 customer reviews) & boasts a 4.4 Star Trustpilot Rating.
Every Zen broadband package includes:
An 18-month contract
Excellent FRITZ!Box 7530 AX router
Fixed pricing throughout your contract
One-off £24 setup fee
Free static IP address (great for advanced users)
All Zen broadband packages include the excellent FRITZ!Box 7530 AX router. This advanced router offers Wi-Fi 6 technology for improved performance and efficiency. Read more about the FRITZ!Box 7530 AX technical specifications
Key features of the FRITZ!Box 7530 AX router :
The FRITZ!Box has the option of a private guest WiFi network which is separate from your home or business network. You can even create a custom welcome page with your own image and welcome text; great for cafes, small shops or your guests at home. You can even opt for guests to consent to your terms and conditions via a check box before granting access. Traffic management options can be deployed to your guest network so its usage it limited to general web browsing and emails, avoiding user abuse. Access can also be gained by offering guests a convenient QR code image to log in.
Visit ZenWith the Zen FRITZ!Box router you can use tickets to allow devices to access the internet regardless of the time limit set in the FRITZ!Box parental controls. Each ticket consists of a randomly generated six-digit code. If a device redeems the ticket in a web browser, it's then granted a single, 45-minute extension of online time. It's an uncomplicated method of managing ad hoc screen time for surfing outside of parental control time slots without having to adjust the parental control settings in the router.
All Zen customers get a free static IP address. This feature is typically something you require if you're running your own business and want to connect remotely to your office computers. With a static IP address, you can manage your home or business network via the FRITZ!Box router from anywhere in the world. Gamers will also benefit from the ability to host online gaming sessions.
Zen Full Fibre broadband doesn't require a traditional phone line. If you need a home phone or want to keep your existing number, Zen offers a Digital Voice service for £6 per month. This add-on feature utilises VoIP technology, relying on your broadband connection for call quality, and includes 1,000 minutes of calls to UK mobiles and landlines. It's important to remember that if your broadband connection goes down, you won't be able to make or receive calls, including those to emergency services. For vulnerable customers who rely on a phone for emergencies, having a mobile phone as a backup is recommended.
*Prices may fluctuate throughout your contract unless otherwise specified. Your broadband provider may adjust monthly fees in line with the retail or consumer price index each year. Please review the terms and conditions of individual broadband providers before signing up. *To clarify, Zen guarantees NOT to increase any charges during your contract period.
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