Been with PlusNet broadband for a month, changed from Virgin Media (way too expensive). New BT line installed by Openreach. Install not great, issues with speed. Guaranteed minimum 56Mbps, only getting 45Mbps tops. Phoned PN, they confirmed low speed, Openreach engineer came out who fixed the issue (Second engineer: "first engineer had messed up the connections [in green box at end of road]"). Now consistently get 70Mbps, even at peak times. Wi-Fi very good. Hub One Router is to easy to configure. Very happy with customer service and fast broadband for half the cost of prior Virgin Media service.