NOW Broadband Reviews

Find Now broadband deals in your area

Sky Sports Now TV

Super Fibre

New customers only
  • 63Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £24
  • per month
  • 1st year total £298

Super Fibre (Monthly contract)

New customers only | Cancel any time without any penalties
  • 63Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • £60
  • setup fee
  • 1
  • month contract
  • £10
  • delivery
View Deal
  • £24
  • per month
  • 1st year total £358

Now Broadband Basics broadband & line

  • 36Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • Free
  • delivery
View Deal
  • £20
  • per month
  • 1st year total £240

Brilliant Broadband

New customers only
  • 11Mb
  • average* speed
  • Unlimited
  • standard broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £20
  • per month
  • 1st year total £250

Fab Fibre

New customers only
  • 36Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £24
  • per month
  • 1st year total £298

Sky Cinema Membership (TV only 1 month)

New Premier Every Day! | Cancel any time without any penalties
  • average* speed
  • Unlimited
  • TV only package
  • Free
  • setup
  • 1
  • month contract
  • Free
  • delivery
View Deal
  • £9.99
  • per month
  • 1st year total £119.88

Entertainment Membership (TV only 1 month)

Get 14 entertainment channels | Cancel any time without any penalties
  • average* speed
  • Unlimited
  • TV only package
  • Free
  • setup
  • 1
  • month contract
  • Free
  • delivery
View Deal
  • £9.99
  • per month
  • 1st year total £119.88

Fab Fibre (Monthly contract)

New customers only | Cancel any time without any penalties
  • 36Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • £60
  • setup fee
  • 1
  • month contract
  • £10
  • delivery
View Deal
  • £24
  • per month
  • 1st year total £358

Brilliant Broadband (Monthly contract)

New customers only | Cancel any time without any penalties
  • 11Mb
  • average* speed
  • Unlimited
  • standard broadband
  • £60
  • setup fee
  • 1
  • month contract
  • £10
  • delivery
View Deal
  • £20
  • per month
  • 1st year total £310

Super Fibre + Entertainment Membership

New customers only | Get 14 entertainment channels
  • 63Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £30.99
  • per month
  • 1st year total £399.88

Super Fibre + Sky Cinema Membership

New customers only | New Premier Every Day!
  • 63Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £33.99
  • per month
  • 1st year total £417.88

Brilliant Broadband + Sky Sports Membership

New customers only | Get 10 Sky Sports channels monthly
  • 11Mb
  • average* speed
  • Unlimited
  • standard broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £49.99
  • per month
  • 1st year total £609.88

Brilliant Broadband + Entertainment Membership

New customers only | Get 14 entertainment channels
  • 11Mb
  • average* speed
  • Unlimited
  • standard broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £26.99
  • per month
  • 1st year total £351.88

Fab Fibre + Sky Sports Membership

New customers only | Get 10 Sky Sports channels monthly
  • 36Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £53.99
  • per month
  • 1st year total £657.88

Super Fibre + Sky Sports Membership

New customers only | Get 10 Sky Sports channels monthly
  • 63Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £53.99
  • per month
  • 1st year total £657.88

Fab Fibre + Entertainment Membership

New customers only | Get 14 entertainment channels
  • 36Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £30.99
  • per month
  • 1st year total £399.88

Brilliant Broadband + Sky Cinema Membership

New customers only | New Premier Every Day!
  • 11Mb
  • average* speed
  • Unlimited
  • standard broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £29.99
  • per month
  • 1st year total £369.88

Sky Sports Membership (TV only 1 month)

Get 10 Sky Sports channels monthly | Cancel any time without any penalties
  • average* speed
  • Unlimited
  • TV only package
  • Free
  • setup
  • 1
  • month contract
  • Free
  • delivery
View Deal
  • £33.99
  • per month
  • 1st year total £407.88

Fab Fibre + Sky Cinema Membership

New customers only | New Premier Every Day!
  • 36Mb
  • average* speed
  • Unlimited
  • fibre broadband
  • Free
  • setup
  • 12
  • month contract
  • £10
  • delivery
View Deal
  • £33.99
  • per month
  • 1st year total £417.88

Our review of NOW Broadband

Does Sky own Now TV?

In short, yes it does! Now TV was founded in 2012 as a division of Sky Limited. Now TV was originally just a TV streaming subscription service trying to rival Netflix. But, in 2016 Now TV launched 'Now Broadband' to its UK customers with broadband packages starting from £20 per month.

Is Now TV as good as Sky TV?

It’s hard to see why anyone would join Sky TV when Now TV can stream Sky Cinema, Sky Sports, and thousands of ad-free children's TV episodes without a contract. Now TV can also offer other channels that won’t be found on Freeview like Sky One, Sky Atlantic, MTV, Gold, Discovery Channel and more.

Now TV is all about flexible, hassle-free TV. One of the advantages of Now Broadband over its sister company Sky is the option to sign up without a contract. Customers who are happy to sign up for a 12-month contract will get a reduced rate. Dip in and out for a month whenever you choose. It’s perfect for keeping children entertained during the summer holidays.

Compare Sky Broadband and Now Broadband

Both Now TV and Sky offer a broadband package, but to be honest - they are practically the same. They both use the same Openreach network and offer an average download speed of 11Mb for standard broadband and between 36Mb-63Mb for fibre broadband.

NOW Broadband review logo

NOW Broadband Pros & Cons

Key features for NOW Broadband packages

NOW Broadband Pros

  • Broadband without a contract available, £60 setup fee applies. Or no setup fee if you opt for a 12 month contract
  • Cheap broadband with a guaranteed download speed. If you don't receive the speed your contract states you can leave without a charge!
  • Free phone line installation (if applicable)

NOW Broadband Cons

  • If you want to download movies or on demand programs you'll need a Wi-Fi connection. You won’t be able to download via 3G or 4G broadband
  • TV service is not comprehensive compared with Sky TV
  • If you want to watch Now TV you will need a compatible device, it does not come free when you join Now TV

Compare Now TV with Sky TV

When it comes to the number of TV channels available, SKY wins hands down. Now TV will work out cheaper if you only want select channels, or only want Sky cinema passes to entertain the children during the holidays. Other things to consider are that Sky TV generally offer a free Sky box (installation fee may apply). Now TV does not come with a Smart Box device, so watching Now TV would require the additional purchase of a Now TV device (prices range from £14.99 to £45.99). Before you splash out, you may already have a compatible device. Now TV supports over 60 devices including iPad, iPhones, Samsung Smart TVs, Apple TV, PS4, Xbox One, EETV, LG Smart tvs and more. The key feature missing from Now TV is the ability to record streamed TV - less of a problem with TV on demand, but there’s no guarantee your program will be there when you want it. Sky however is the master of TV planning and recording, so if recording TV programs is important to you, Now TV may not be the best option.

Can I watch BBC and ITV on Now TV?

If you want to watch Freeview channels, this can be done via apps like BBC iPlayer, ITV Hub, My5, & 4OD, which are built into the NowTV Smart Box. Other paid TV services like Netflix are also available via apps (additional subscription required).

How do I switch my broadband to NOW Broadband?

Switching your broadband provider is a less painful exercise than it used to be. Before you begin the process, it's definitely worth making sure that you're outside of your contract tie-in with your current broadband provider. If you aren't then you will face a financial penalty and will probably be required to pay for each month that you have left on your contract. If you would like to switch to NOW Broadband and your contract has ended, there is no need to contact your existing supplier. The switching process will be triggered by NOW Broadband. The exception to this is if your current provider is Virgin Media. In this instance, you will need to contact both NOW Broadband and Virgin Media to coordinate the start of your new service with the end of your old one. If you're ready to start looking for a NOW Broadband deal, just enter your postcode into our broadband availability checker to find the best deals in your area.

Now Broadband customer reviews

The good the bad and the ugly. Read honest Now broadband customer reviews
3rd Place | Compare Top 10 ISP Reviews

1.5
102 reviews
Post review
  • 12
  • 4
  • 4
  • 10
  • 73
  • Package price
    2.0/5
  • Customer service
    1.4/5
  • Broadband speed
    1.7/5
  • Overall satisfaction
    1.3/5
NOW broadband review
by Mr bullard
Thank fk I'm at the end of contract
  • Package price
    1/5
  • Customer service
    1/5
  • Broadband speed
    1/5
  • Overall satisfaction
    1.0/5
Review
Blimey well where do you start, my contract ends on 7 Dec thank fk, worst company ever. I didn't even get the router for a month after activation had to use a sky one till it came, they just fobbed me off saying its dispatched when it hadn't been, took the payments though then put the price up i'm now looking for new supplier if your thinking of using NOW broadband don't.
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NOW broadband review
by Concerned
Joining Now
  • Package price
    2.5/5
  • Customer service
    1.0/5
  • Broadband speed
    1.5/5
  • Overall satisfaction
    0.5/5
Review
I joined Now, it was a bad mistake. I have been with them for 3 months, and nothing but problems with payments. I spent over an hour on the phone asking for my password and lost count of the number of times. I gave my card number 7 times. The first chance I will be will be gone and not going back
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NOW broadband review
by Kim Martin
Lowest price, but worst experience
  • Package price
    0.5/5
  • Customer service
    0.5/5
  • Broadband speed
    -1/5
  • Overall satisfaction
    0.5/5
Review
Absolutely diabolical company. Signed up with them on 22 August and activated on 06 September. Was clearly told that no engineer was required and I did not have to do anything on that date, just plug it. The day came, when Openreach called to say they were on their way to the property to set it up. I'm in West London so not able to let them in. NOW didn't bother to tell me they couldn't set it up, I had to call them. Gave them 3 dates that I could do for set up, that I would be in for. Which has to be 10 days later. 6 days later, still hadn't heard anything from them, so phoned up. They clearly had not passed my dates on to Openreach as they requested them again, and the earliest date available was now much later than initially offered. Gave up in the end and went with EE.
Trying to get hold of this company is ridiculous. In 2 days, I spent it total 2 hours and 25 minutes on hold.
Would never recommend it. Lowest price, but the worst experience.
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NOW broadband review
by Liz
They lie to and steal from from disabled customers
  • Package price
    1.0/5
  • Customer service
    1.0/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    1.0/5
Review
I don't believe for a second that this is an award winning service. Genuinely shocking customer service. I'm disabled and trapped at home and for that reason rely heavily on having internet. The day I was supposed to go live nothing happened. It was also the day my partner started an online college course which he ended up not being able to attend. I phoned up to try and see if there was anything Now Broadband could do to help, as when I signed up I explained my disability & how much I relied on the internet and they had assured me I would be connected smoothly.
I called them and was told that they had known three days earlier I wouldn't be connected on time but no one bothered to contact me. They said they would pass me to another department who may be able to help. I was spoken to like dirt by the member of staff I was passed to, who kept raising her voice at me despite me remaining calm. She said it was my own fault for not getting 'business broadband'? and kept telling me I needed to just deal with it. I was genuinely taken back by the way she was speaking to me, it's almost like she was taking my internet issue as a personal insult and became very aggravated and standoffish. I explained to her that I was worried because I am disabled I am dependent on having internet to be able to work etc and she started mocking me with her tone. I told her I was taken back by her unpleasant tone and asked to speak to a different advisor and she left the phone off the hook for a few minutes and then put the phone down on me, it was clearly a funny joke to her. I called back and was passed around in circles trying to find a solution and kept having more and more days added to how long I would have to wait to be connected. Inbetween all of this I looked Into lodging a complaint with Ofcom who suggested I ask them for a deadlock letter which would state that there was nothing more that they could do- they couldn't even provide me with this within the month!
Eventually I spoke to a lady who was much more understanding and told me that I wouldn't have my money taken or the contract started until I went live so not to worry- this was a relief. However the next day the money was gone from my account and I still had no internet! I phoned up to ask why they had taken my money without providing a service, when they had promised not to, and they couldn't give me a straight answer, I was told it would be another week until I was connected. At this point I was mentally exhausted with it and said I wanted to cancel and I wanted my money returned asap so that I can buy an unlimited SIM to hotspot from. They said I had to wait a week to cancel and up to four weeks for a refund! I can't even do a bank dispute because they have the charge as pending. I am absolutely disgusted. I now have no Internet for the foreseeable so I can't work, can't go to college, I have limited mobility so there really is nothing that I can do other than sit here and wait for them to resolve this and refund me. I can't even sign up to a new provider until they sort their mess out and give me the money they are holding back. Horrendous. I wouldn't recommend this company to my worst enemy.
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NOW broadband review
by NJ
As good as Sky
  • Package price
    5.0/5
  • Customer service
    4.0/5
  • Broadband speed
    5.0/5
  • Overall satisfaction
    4.0/5
Review
A cheaper way of getting Sky TV services. I switched from Sky and got exactly the same results at a better price. The only thing I miss a little bit is Sky Q..
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