Now Broadband

NOW Broadband Reviews

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Now TV and Broadband

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NOW Broadband - Brilliant Broadband + Free Anytime Calls

Standard broadband
Average speed*
11Mb
12 Month broadband contract Monthly cost
£18
12 month contract Setup cost £0
Total first year cost £ 221
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NOW Broadband - Fab Fibre + Free Anytime Calls

Fibre broadband
Average speed*
36Mb
12 Month broadband contract Monthly cost
£22
12 month contract Setup cost £0
Total first year cost £ 269
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NOW Broadband - Super Fibre + Free Anytime Calls

Fibre broadband
Average speed*
63Mb
12 Month broadband contract Monthly cost
£25
12 month contract Setup cost £0
Total first year cost £ 305
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NOW Broadband Features

Does Sky own Now TV?

In short, yes it does! Now TV was founded in 2012 as a division of Sky Limited. Now TV was originally just a TV streaming subscription service trying to rival Netflix. But, in 2016 Now TV launched 'Now Broadband' to it’s UK customers with phone and broadband packages starting from just £18 per month, and fibre broadband and line rental from just £22 per month.

Is Now TV as good as Sky TV?

It’s hard to see why anyone would join Sky TV when Now TV can stream Sky cinema, Sky sports, and 1000’s of ad-free children TV episodes without a contract. Now TV can also offer other channels that won’t be found on Freeview like: Sky One, Sky Atlantic, MTV, Gold, Discovery channel and more.

Now TV is all about flexible, hassle-free TV. One of the advantages of Now Broadband over it’s sister company Sky is the option to sign up without a contract. Customers who are happy to sign up to a 12-month contract will get a reduced rate. Dip in and out for a month whenever you choose. It’s perfect for keeping children entertained during the summer holidays. Or, add Sky Cinema pass for a treat over the Christmas Holidays.

Compare Sky Broadband and Now Broadband

Both Now TV and Sky offer a broadband package, but to be honest - they are practically the same. They both use the same Openreach network and offer an average download speed of 11Mb for standard broadband and between 36Mb-63Mb for fibre broadband.

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NOW Broadband Pros & Cons

Key features for NOW Broadband packages

NOW Broadband Pros

  • Broadband without a contract available, £60 setup fee applies. Or no setup fee if you opt for a 12 month contract
  • Cheap broadband with a guaranteed download speed. If you don't receive the speed your contract states you can leave without a charge!
  • Free phone line installation (if applicable)

NOW Broadband Cons

  • No ability to record or download streamed TV programs
  • TV service is not comprehensive compared with Sky TV
  • If you want to watch Now TV you will need a compatible device, it does not come free when you join Now TV

Compare Now TV with Sky TV

When it comes to the amount of TV channels available, SKY wins hands down. Now TV will work out cheaper if you only want select channels, or only want Sky cinema passes to entertain the children during the holidays. Other things to consider are that Sky TV generally offer a free Sky box (installation fee may apply). Now TV does not come with a Smart Box device, so watching Now TV would require the additional purchase of a Now TV device (prices range from £14.99 to £45.99). Before you splash out, you may already have a compatible device. Now TV supports over 60 devices including: iPad, iPhones, Samsung Smart TV’s (from 2015), Apple TV, PS4, Xbox One, EETV, LG Smart TV’s and more. The key feature missing from Now TV is the ability to record streamed TV - less of a problem with TV on demand, but there’s no guarantee your program will be there when you want it. Sky however is the master of TV planning and recording, so if recording TV programs is important to you, Now TV may not be the best option.

Now TV Entertainment options

Entertainment Pass (£9.99 per month) – watch over 300 Box sets and 11 channels not on Freeview
Sky Cinema Pass (£11.99 per month) - enjoy over 1,000 movies on demand
Sky Sports Pass (£9.98 per day only) – enjoy the biggest live sporting events on 11 Sky Sports channels
Sky Sports Pass + HD Boost 30 Day pass (£33.99 per month)
Kids Pass (£3.99 per month) – watch six live channels and thousands of episodes on demand
Hayu Pass (£4.99 per month) - over 5000 episodes of US reality TV

FREE 7 day trial available on all Now TV passes

Can I watch BBC and ITV on Now TV?

If you want to watch freeview channels, this can be done via apps like: BBC iPlayer, ITV Hub, My5, & 4OD, which are built into the NowTV Smart Box. Other paid TV services like Netflix are also available via apps (additional subscription required).

How do I switch my broadband to NOW Broadband?

Switching your broadband provider is a less painful exercise than it used to be. Before you begin the process, it's definitely worth making sure that you're outside of your contract tie-in with your current broadband provider. If you aren't then you will face a financial penalty and will probably be required to pay for each month that you have left on your contract. If you would like to switch to NOW Broadband and your contract has ended, there is no need to contact your existing supplier. The switching process will be triggered by NOW Broadband. The exception to this is if your current provider is Virgin Media. In this instance, you will need to contact both NOW Broadband and Virgin Media to co-ordinate the start of your new service with the end of your old one. If you're ready to start looking for a NOW Broadband deal, just enter your postcode into our broadband availability checker to find the best deals in your area.

Now Broadband Reviews

The good the bad and the ugly. Read honest BT broadband reviews
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75 NOW broadband reviews

1.5
75 NOW broadband reviews
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    2.0/5
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  • Broadband speed
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  • Overall satisfaction
    1.4/5
NOW broadband review
by IanG 12 days ago
Appalling service
I applied online to move from Sky Broadband & Phone (following the March 2021 price hike) to Now. All went through and got a confirmation e-mail at 12:48. Charge was processed and debited from my bank two days later. The e-mail asked me to verify the account, which I did and an hour later my account changed from 'processing' to 'cancelled'. There has never been any issue with payments to my Sky account, so I phoned Now who apologised and reinstated the order and I got a second 'welcome' e-mail at 14:28. Checking this later I saw that this too had changed to 'cancelled'. Phoning again I was informed that the problem was transferring the telephone number to Now. But again it was deemed sorted, and I got a third 'welcome' e-mail at 19:46.

On the day of the expected transfer I had not received the new Now Hub, the cost of which had been debited from my account two weeks earlier. So I phoned Now again to find out that the transfer had gone nowhere and they still could not retain the previous telephone number - which naturally is important.

Given that Sky and Now are ultimately the same company this is unacceptable.

Sky say there is absolutely nothing wrong at their end. Now say that Sky are blocking the transfer. One of them is lying.

I am sick to death of both.
  • Package price
    1.5/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
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NOW broadband review
by David 1 month ago
Terrible experience
Not only unwilling to pay my cashback but constantly lose connection. Makes BT look perfect in comparison.
  • Package price
    0.5/5
  • Customer service
    1.0/5
  • Broadband speed
    2.0/5
  • Overall satisfaction
    0.5/5
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NOW broadband review
by CitizenKhan 3 months ago
NowTV BROAD BAND KEEPS DROPPING / UNRELIABLE
Moved to NowTV from Virgin who were a price rip off. NowTV phone and Broadband deal is good value for money financially, but having had it now for a month, I would like the public to know - that for some unknown reason the BroadBand could drop anytime during to day (may be 3 or 5 times) in a day - normally for around 5 minutes each time. So if you use live video calls or streams for your job, I would not recommend this company, as its internet is good but unreliable. You cannot be going in and out of Meetings, because of Internet Service Provider, not being able to deliver a sound service.
When I am not in company meetings, the Broad Band is brilliant and best deal ever.
  • Package price
    4.5/5
  • Customer service
    3/5
  • Broadband speed
    3/5
  • Overall satisfaction
    2.0/5
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NOW broadband review
by Gagan 3 months ago
Worst than the worst service
One of the worst decisions I made to choose NOW Broadband.
I am a Key Worker for an IT company and they made my days worse. Very slow speed, poor customer service, now resolution till now. Don't go with their cheap pricing deals.
  • Package price
    1/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
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    Hellal 1 month ago
    Absolutely!
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NOW broadband review
by Charles 3 months ago
Good
I changed from Virgin due to abysmal customer service.
NOW installation worked on the day. Internet good - no hassles.
So far the service works well and no complaints.
Great service for a great price
  • Package price
    3.5/5
  • Broadband speed
    4.0/5
  • Overall satisfaction
    4.0/5
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NOW broadband review
by Ana banana 3 months ago
Not good at all!
I’m absolutely angry. This network is useless and I have to use my mobile data, but I’m still paying for the service which I don’t use. Waste of money! I don’t recommend it!
  • Customer service
    1.5/5
  • Broadband speed
    1.5/5
  • Overall satisfaction
    0.5/5
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NOW broadband review
by Dan 3 months ago
Stealing money from your bank account
Avoid, they are stealing money from your bank account without asking you for services you don't have . They will not give a refund.
Keep in mind that NOW IS SKY
  • Package price
    1.0/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    1.0/5
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NOW broadband review
by Simmo 4 months ago
Aweful
Billed and took money for services I did not order, ask for or use. They would not refund. I will not deal with them again
  • Package price
    0.5/5
  • Customer service
    0.5/5
  • Overall satisfaction
    0.5/5
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