UK Broadband Speed Test


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How to improve your WiFi speed

To enhance your WiFi speed, start by determining whether the issue lies with your wireless connection or your overall broadband speed. Begin by connecting your device to the router using a wired Ethernet connection and running a speed test. This provides a more accurate measure of your broadband performance. If the speed is satisfactory, repeat the test over a wireless connection. For the most reliable results, conduct this test close to the router (within 5 metres), with a clear line of sight and no obstacles such as doors or staircases. If the wireless speed is significantly lower than the wired speed, the issue is likely due to interference or physical obstructions as you move around your home.

What blocks WiFi signal the most?

The placement of your router is crucial, as different materials can impact WiFi signals to varying degrees. Standard glass, wood, and fabric cause minimal interference, while brick is a medium-level obstacle. Plaster, concrete, and energy-saving low-emission or bullet-proof glass are particularly difficult for WiFi signals to penetrate. Metal objects should be avoided entirely. Bear in mind that internal walls may include foil-backed plasterboard, and cement board is often used in bathrooms or wetrooms, both of which can block signals effectively.

Where is the best location for my router?

The position of your router significantly affects its performance. Most basic routers feature omnidirectional antennas, providing 360-degree coverage. Placing the router centrally within your home helps reduce dead spots and ensures more consistent coverage.

What causes Wi-Fi interference

The most common source of WiFi interference is other networks. Your router’s default channel might overlap with those of your neighbours, causing signal disruption. Changing the router's channel can resolve this issue. On the 2.4GHz band, channels 1, 6, and 11 are usually the best options. Many modern routers, such as the BT Smart Hub 2, perform an automatic WiFi scan during setup or after a factory reset to minimise channel overlap.

Other sources of interference include fluorescent lights, wireless video cameras, cordless phones, microwave ovens, WiFi-enabled printers, and baby monitors. These devices also operate on the 2.4GHz or 5GHz frequency bands. A high-quality dual-band router transmits on both frequencies simultaneously, allowing you to connect some devices to the less congested 5GHz band. Note that while 5GHz may be supported by your router, it might need to be enabled manually. Refer to your router’s user guide for configuration instructions.

Which is better, 2.5GHz or 5GHz Wi-Fi?

The 2.4GHz frequency band is widely used and reliable, but it often suffers from congestion due to its popularity. The 5GHz band, introduced to address this issue, offers faster data transfer speeds and is less prone to interference. However, it is less effective at penetrating walls and obstacles and has a shorter range.

If you need to extend your WiFi signal to areas like a garden shed, try using the 2.4GHz band first, as it provides better coverage over longer distances.

WiFi diagnostics tool for MAC

My broadband speed is slower than advertised

The UK Advertising Standards Authority (ASA) enforces strict guidelines on how internet service providers (ISPs) can advertise broadband speeds. An ISP must display the average speed that at least 50% of their customers can achieve during peak hours (8pm-10pm).

For example, a standard ADSL broadband package from TalkTalk may offer a maximum speed of 17Mbps, but it can only advertise the package at 11Mbps, which represents the average speed customers can expect during peak hours. All broadband deals listed on FasterBroadband.co.uk are displayed with the peak average customer speed. To view the maximum achievable speed for any deal, click on its key features link on our Broadband Deals page.

When switching broadband providers, your new ISP should clearly state the speed you are likely to achieve at your property. This may differ from the advertised average speed. However, they must specify your minimum guaranteed speed before you agree to the contract.

Right to exit (RTE) process

Not all ISPs have signed up for this voluntary Ofcom code of practice. If your provider has, and your broadband speed falls below the agreed minimum, you have the right to exit your contract without incurring early termination fees, provided the issue is not resolved within 30 days of reporting the fault. This right to exit also applies to bundled TV services on the same line, regardless of whether these services were purchased together or under the same contract. Please note that within the 30-day period, you must reasonably accommodate any engineer visits deemed necessary. If you fail to make yourself available when required, the 30-day period will be extended accordingly. A copy of Ofcom's current RTE process can be viewed here: Ofcom Voluntary Code of Practice (Residential) PDF

Currently, the following residential ISP's have joined this Ofcom code of practice:

What is a good internet speed for streaming TV?

You should be able to stream TV programmes comfortably with a connection speed as low as 3Mbps. For example, streaming BBC iPlayer programmes in Standard Definition (SD) requires a connection speed of 1.5Mbps. However, if you choose to stream in High Definition (HD), a connection speed of 5Mbps is required. If you experience buffering problems with streaming in HD, switching to SD should resolve this.

TV Service SD Standard definition HD High definition 4K Ultra HD
BBC iPlayer 1.5Mbps 5Mbps Not available
Netflix 3Mbps 5Mbps 25Mbps
Now TV 2.5Mbps Not available Not available
YouTube 1.1Mbps 5Mbps 20Mbps
Apple TV 2.5Mbps 8Mbps 25Mbps

Apple MAC WiFi diagnostics tool

macOS includes a built-in WiFi diagnostics tool that is often overlooked. This is not surprising, as it is somewhat hidden, but it remains an excellent way to monitor your WiFi signal strength. Follow the steps below to begin tracking your WiFi signal in real time.

Step 1: Hold down the Option (Alt) ⌥ key (to the left of the space bar), whilst clicking the WiFi icon in the top right of your screen.

Apple MAC Wireless Diagnostics tool
Apple Mac Wifi

Step 2: You should now see a dropdown menu, similar to the one pictured below. The contents of this menu are useful, as they display the type of WiFi network you're connected to. It also shows the frequency band your router is transmitting on (see Channel)—either the 2.4 GHz or the faster 5 GHz range. Ideally, the security type should be WPA2, or the more recent WPA3. If the security is listed as WEP or WPA (without any numbers following it), the security of your network traffic is compromised.

Step 3: In the dropdown menu, select Open Wireless Diagnostics. Once the program window opens, navigate to the menu tab and select Performance, as shown in the image above.

Step 4: The program will display three live performance graphs, providing information you can use to diagnose faults, compare different routers, or test different router positions.

The macOS WiFi diagnostics tool uses live graphs to display the following key aspects of your WiFi connection:

Rate: Shows the WiFi transmission rate over time, measured in megabits per second.

Quality: Displays the signal-to-noise ratio over time. If the quality is too low, your device will disconnect from the WiFi router. Several factors can affect your WiFi signal quality, including the distance between your device and the router, obstruction from objects like walls, and interference from other electrical items such as microwave ovens, WiFi printers, and cordless phones.

Signal: Displays both the signal (RSSI) and noise measurements over time. For optimal performance, you want the RSSI to be high and the noise to be low. The larger the gap between the RSSI and the noise, the better.

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