Sky Broadband

Sky Broadband Reviews

Is Sky Broadband any good?

Sky Broadband

Today's Best Sky Deals

Our broadband deals are often cheaper than going direct

Offer ends 5th July

Superfast Broadband

New customers only | Online exclusive
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £26
  • per month
  • 1st year total £312
Offer ends 5th July

Ultrafast Broadband

New customers only | Online exclusive
  • 145Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £33
  • per month
  • 1st year total £396

Sky TV & Sky Cinema + Sky Sports with Superfast Broadband

New customers only | Includes every Sky Sports channel
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £72
  • per month
  • 1st year total £893.95
 
Offer ends 5th July

Broadband Gigafast

New customers only | Online exclusive
  • 900Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £53
  • per month
  • 1st year total £624
Offer ends 5th July

Broadband Ultrafast Plus

New customers only | Online exclusive
  • 500Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £43
  • per month
  • 1st year total £516

Sky TV & Sky Cinema + Netflix

  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £33
  • per month
  • 1st year total £416
 

Sky TV & Sky Sports + Netflix

Includes every Sky Sports channel
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £45
  • per month
  • 1st year total £560
 

Sky TV & Sky Sports + Sky Cinema + Netflix

Includes every Sky Sports channel
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £52
  • per month
  • 1st year total £644
 

Sky TV and Superfast 35 + Sky Pay As You Talk + Netflix

New customers only | Netflix at no extra cost
  • 36Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £39
  • per month
  • 1st year total £468
 

Sky TV Essentials, Superfast Broadband + Sky Pay As You Talk

New customers only
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £34
  • per month
  • 1st year total £408
 

Sky TV Essentials, Superfast 35 + Sky Pay As You Talk

New customers only
  • 36Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £30
  • per month
  • 1st year total £360
 

Sky TV, Ultrafast Broadband + Sky Pay As You Talk

New customers only
  • 145Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £50
  • per month
  • 1st year total £629.95
 

Superfast Broadband

Existing broadband customers only | Dynamic pricing
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £10 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £30.5
  • per month
  • 1st year total £300
 

Sky TV & Kids with Superfast Broadband

New customers only
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £46
  • per month
  • 1st year total £581.95
 

Ultrafast Broadband

Existing broadband customers only | Dynamic pricing
  • 145Mb average* speed
  • Unlimited
fibre broadband
  • £10 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £35
  • per month
  • 1st year total £396
 

Sky TV + Superfast Broadband

New customers only
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £39
  • per month
  • 1st year total £468
 

Sky TV & Sky Cinema with Superfast Broadband

New customers only
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £52
  • per month
  • 1st year total £653.95
 

Sky TV + Netflix

  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £22
  • per month
  • 1st year total £284
 

Sky TV and Superfast Broadband + Sky Pay As You Talk + Netflix

New customers only
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £42
  • per month
  • 1st year total £524
 

Sky TV & Sky Sports

Includes every Sky Sports channel
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £41
  • per month
  • 1st year total £512
 

Essential Plus Broadband

New customers only
  • 11Mb average* speed
  • Unlimited
standard broadband
  • £10 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £30
  • per month
  • 1st year total £370
 

Sky TV, Ultrafast Plus Broadband and Netflix

New customers only
  • 500Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £60
  • per month
  • 1st year total £749.95
 

Broadband Ultrafast Plus

Existing broadband customers only | Dynamic pricing
  • 500Mb average* speed
  • Unlimited
fibre broadband
  • £10 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £45
  • per month
  • 1st year total £516
 

Superfast 35

New customers only
  • 36Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £30.5
  • per month
  • 1st year total £366
 

Sky TV, Ultrafast Plus Broadband + Sky Pay As You Talk

New customers only
  • 500Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £60
  • per month
  • 1st year total £749.95
 

Sky TV & Sky Sports with Superfast Broadband

New customers only | Includes every Sky Sports channel
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £62
  • per month
  • 1st year total £773.95
 

Broadband Gigafast

Existing broadband customers only | Dynamic pricing
  • 900Mb average* speed
  • Unlimited
fibre broadband
  • £10 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £55
  • per month
  • 1st year total £624
 

Sky Features

How do I switch my broadband to Sky?

Before you begin the process, it's definitely worth making sure that you're outside of your contract tie-in with your current broadband provider. If you aren't then you will face a financial penalty and will probably be required to pay for each month that you have left on your contract. If you would like to switch to Sky broadband and your contract has ended, there is no need to contact your existing supplier. The switching process will be triggered by Sky. The exception to this is if your current provider is Virgin Media. In this instance, you will need to contact both Sky and Virgin Media to co-ordinate the start of your new service with the end of your old one. If you're ready to start looking for a Sky broadband deal, just enter your postcode into our broadband availability checker to see what Sky broadband deals are available in your area.

Can I keep my telephone number if I switch to Sky broadband?

The simple answer is YES! As long as you're not moving house away from your local telephone exchange. The telecoms regulator Ofcom clearly stipulate that if you have not moved, your old provider must allow your number to be transferred.

Sky review logo

Sky Pros & Cons

Key features for Sky packages

Sky Pros

  • Great TV options
  • Sky Go lets you watch Sky TV anywhere in the EU
  • Sky generated the lowest volume of Ofcom complaints per 100,000 subscribers (1st Quarter 2018)

Sky Cons

  • Prices may go up during your contract
  • 18 month minimum subscription
  • Best offers are for new customers only

How long will it take to switch my broadband provider to Sky?

From the moment you order your new Sky broadband online to the date of installation is usually no more than 14 days. This does not mean that you will be without service for 14 days. The switch over process is normally completed within a few hours on the date of installation, so internet down time is minimal. If you don’t currently have a phone line, or are currently with Virgin Media, then this will delay the process as the broadband switch over cannot be completed until a phone line has been installed.

Will there be any loss of service if I switch to Sky broadband?

If you're only switching your broadband to Sky and not your telephone service, then your switch over should be almost seamless. If you are switching both your phone and broadband provider, this will require an engineer to visit your local telephone exchange. The switch over is usually complete within 3 hours of disconnection. If you are switching from Virgin Media, it is possible to keep your old broadband connection active until your Sky broadband has been installed and is live.

Sky Broadband Reviews

The good the bad and the ugly. Read honest Sky broadband reviews
Compare Top 10 ISP Reviews

1.3
131 reviews
Post review
  • 7
  • 8
  • 5
  • 9
  • 106
  • Package price
    1.8/5
  • Customer service
    1.6/5
  • Broadband speed
    1.6/5
  • Overall satisfaction
    1.2/5
Sky broadband review
by Jatin Luthia 29 days ago
Poor Service All Round
  • Overall satisfaction
    0.5/5
Review
We moved to Wimbledon and were given a Sky installation date on May 24th. Then nobody turned up and when we called them they could not see any appointment on their "System". They offered the next date as June 6th and 250 Sky channels free to make up for it. They knew very well that in our new apartment, Sky dish would not be allowed. So this "Free" offer was clearly not available and they knew it before offering.

On 6th June, we call them 4 times and they keep saying the engineer will be coming and suddenly at 230PM, they inform us that they do not have a Hub!

This is a proper Mom and Pop shop better avoided!!
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Sky broadband review
by Patricia Marchand 1 month ago
Very slow speed, backwards company with a big attitude problem
  • Package price
    0.5/5
  • Customer service
    1.0/5
  • Broadband speed
    1.0/5
  • Overall satisfaction
    0.5/5
Review
When I joined Sky I told them in writing I use wifi, the speed was very slow and they emailed me it was because i use wifi! So backwards, they sent me 2 engineers, many routers and a booster that could never connect.
I left them, their services are scandously very bad.
Now trying to send back their equipment is difficult as they threaten me by text but yet refuse to send me return label! So even with recycling they are bad.
With all the bad reviews one wonders why they have not yet been fined.
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Sky broadband review
by Paul A 1 month ago
Rubbish service and not worth having
  • Package price
    0.5/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
Review
After several phone calls and emails, my complaint was closed twice without my notice after waiting for 2 months.
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Sky broadband review
by Phil 2 months ago
Appalling Customer Service
  • Package price
    0.5/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
Review
Sky broadband intermittent or non-existent for over six weeks. Can't get any sense out of customer service. Promised a "free" month because speed was way down (about 5Mbs) instead of 30+ but no sign of it !!!! I don't know who to recommend but avoid Sky like the plague.
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Sky broadband review
by James 4 months ago
SKY IS ABSOLUTELY USELESS
  • Package price
    1.0/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
Review
I have been wit SKY a few years now, and decided to move from SKY Fibre connection to full FTTP. SKY promised a full 25Mb connection I was lucky if I got 7Mb. I have now obtained FTTP and checked out over the last couple of months the connection speed promised to be ~500Mb, I now get 22Mb- WHAT a load of Sh**.
In addition I have requested a PAC code last November and SKY have not yet managed to supply one????
Toadt I requested a PAC Code for my second SIM - and guess what - technical issues not able to provide one.
IS THIS A COMPANY SO SH** THAT ITS GOING OUT OF BUSINESS AND PROVIDING EVERY OBSTACLE TO RETAIN CUSTOMERS?

SO Advice- DO NOT GO WITH SKY THEY ARE A BUNCH OF COWBOYS- NO HOPE- NO CUSTOMER SERVICES AND CERTAINLY NO MOBILE TECHNICAL SERVICES.
BE AWARE - GO ELSEWHERE.
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Sky broadband review
by Sky Fake Broadband 4 months ago
Worst Company Out There
  • Package price
    0.5/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
Review
The worst broadband you can buy. Doesn't work and when it does it drops every 30 seconds. Contact customer service and told there is nothing they can do because i don't have 'Wifi Guaranteed' - i pay £106/ month for broadband/ TV deal.... They are unbelievably bad. I'm tied into a contract for two years and they have washed their hands with us. Its a complete fake service and is not fit for purpose. The entire family cannot use it and if they turned around to me and said you can have free broadband for life i would say not a chance and most definitely decline. The amount of stress and anger it has caused me over the last 18 months, especially during Covid and having to work from home etc. You see their adverts everywhere, well everyone please take my advice and stay well clear from this Fake / money-grabbing scam of a service. Sky broadband does not work and they aren't willing to do anything about.
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