Sky Broadband

Sky Broadband Reviews

Is Sky Broadband any good?

Sky Broadband

Today's Best Sky Deals

Our broadband deals are often cheaper than going direct

Sky Ultimate TV + Netflix

|
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £25
  • per month
  • 1st year total £320
 

Superfast Broadband

|
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • £9.95 delivery
Buy now
  • £28
  • per month
  • 1st year total £345.95
 

Essential Plus Broadband

|
  • 11Mb average* speed
  • Unlimited
standard broadband
  • Free setup
  • 18 month contract
  • £9.95 delivery
Buy now
  • £30
  • per month
  • 1st year total £369.95
 

Superfast Broadband + Broadband Boost

|
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • £9.95 delivery
Buy now
  • £33
  • per month
  • 1st year total £405.95
 

Ultrafast Broadband

|
  • 145Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • £9.95 delivery
Buy now
  • £35
  • per month
  • 1st year total £429.95
 

Sky Ultimate TV & Sky Cinema + Netflix

|
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £36
  • per month
  • 1st year total £452
 

Sky TV & Sky Sports

Includes every Sky Sports channel |
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £41
  • per month
  • 1st year total £512
 

Sky TV, Essential Plus Broadband and Netflix

New customers only |
  • 11Mb average* speed
  • Unlimited
standard broadband
  • Free setup
  • 18 month contract
  • Free delivery
Buy now
  • £43
  • per month
  • 1st year total £516
 

Sky TV & Kids with Superfast Broadband

|
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £42
  • per month
  • 1st year total £533.95
 

Sky TV and Superfast Broadband + Sky Pay As You Talk

|
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £30 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £42
  • per month
  • 1st year total £543.95
 

Sky TV and Superfast Broadband + Netflix

|
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £43
  • per month
  • 1st year total £545.95
 

Broadband Ultrafast Plus

|
  • 500Mb average* speed
  • Unlimited
fibre broadband
  • Free setup
  • 18 month contract
  • £9.95 delivery
Buy now
  • £45
  • per month
  • 1st year total £549.95
 

Sky Ultimate TV & Sky Sports + Netflix

Includes every Sky Sports channel |
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £45
  • per month
  • 1st year total £560
 

Sky Ultimate TV & Sky Sports + Sky Cinema + Netflix

Includes every Sky Sports channel |
  • average* speed
  • Unlimited
TV only package
  • £20 setup fee
  • 18 month contract
  • Free delivery
Buy now
  • £52
  • per month
  • 1st year total £644
 

Sky TV & Sky Cinema with Superfast Broadband

|
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £53
  • per month
  • 1st year total £665.95
 

Sky TV & Sky Sports with Superfast Broadband

Includes every Sky Sports channel |
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £62
  • per month
  • 1st year total £773.95
 

Sky TV, Ultrafast Plus Broadband and Netflix

New customers only |
  • 500Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £64
  • per month
  • 1st year total £797.95
 

Sky TV & Sky Cinema + Sky Sports with Superfast Broadband

Includes every Sky Sports channel |
  • 59Mb average* speed
  • Unlimited
fibre broadband
  • £20 setup fee
  • 18 month contract
  • £9.95 delivery
Buy now
  • £73
  • per month
  • 1st year total £905.95
 

Sky Features

How do I switch my broadband to Sky?

Before you begin the process, it's definitely worth making sure that you're outside of your contract tie-in with your current broadband provider. If you aren't then you will face a financial penalty and will probably be required to pay for each month that you have left on your contract. If you would like to switch to Sky broadband and your contract has ended, there is no need to contact your existing supplier. The switching process will be triggered by Sky. The exception to this is if your current provider is Virgin Media. In this instance, you will need to contact both Sky and Virgin Media to co-ordinate the start of your new service with the end of your old one. If you're ready to start looking for a Sky broadband deal, just enter your postcode into our broadband availability checker to see what Sky broadband deals are available in your area.

Can I keep my telephone number if I switch to Sky broadband?

The simple answer is YES! As long as you're not moving house away from your current telephone exchange. The telecoms regulator Ofcom clearly stipulate that if you have not moved, your old provider must allow your number to be transferred.

Sky review logo

Sky Pros & Cons

Key features for Sky packages

Sky Pros

  • Great TV options
  • Sky Go lets you watch Sky TV anywhere in the EU
  • Sky generated the lowest volume of Ofcom complaints per 100,000 subscribers (1st Quarter 2018)

Sky Cons

  • Prices may go up during your contract
  • 18 month minimum subscription
  • Best offers are for new customers only

How long will it take to switch my broadband provider to Sky?

From the moment you order your new Sky broadband online to the date of installation is usually no more than 14 days. This does not mean that you will be without service for 14 days. The switch over process is normally completed within a few hours on the date of installation, so internet down time is minimal. If you don’t currently have a phone line, or are currently with Virgin Media, then this will delay the process as the broadband switch over cannot be completed until a phone line has been installed.

Will there be any loss of service if I switch to Sky broadband?

If you're only switching your broadband to Sky and not your telephone service, then your switch over should be almost seamless. If you are switching both your phone and broadband provider, this will require an Engineer to visit your local telephone exchange. The switch over is usually complete within 3 hours of disconnection. If you are switching from Virgin Media, it is possible to keep your old broadband connection active until your Sky broadband has been installed and is live.

Sky Broadband Reviews

The good the bad and the ugly. Read honest Sky broadband reviews
Compare Top 10 ISP Reviews

1.3
124 reviews
Post review
  • 7
  • 8
  • 5
  • 9
  • 99
  • Package price
    1.9/5
  • Customer service
    1.7/5
  • Broadband speed
    1.7/5
  • Overall satisfaction
    1.2/5
Sky broadband review
by Travis 1 month ago
Worst customer service I have ever had
  • Package price
    2.5/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
Review
I payed for broadband internet with fiber. It took 6 days for them to activate my internet "remotely". Why would it take more than 6 minutes if you are activating service remotely? When it was finally activated it didn't work. The Hud was plugged in with the cabled provided according to the instructions but I got a connection with no internet. When I called their customer service they CHARGED my phone company 6 pounds for the call, and i an automated customer service that was completely unhelpful.

I am currently working ending my service and getting my money back. This customer service is the worst I have ever had and this has been the most painful set up I have ever had.
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Sky broadband review
by Erika 2 months ago
Awful internet
  • Package price
    3.5/5
  • Customer service
    2.0/5
  • Broadband speed
    1.0/5
  • Overall satisfaction
    1.5/5
Review
Worst internet it’s slow even when trying to type my review
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  • Satisfied customer 1 month ago
    Greetings, Erica
    during my 21 years of sky i have never ever had any issues with sky. The customer service is BRILLIANT and they try THEIR BEST to fix whichever issue i have had.
Sky broadband review
by Faran 4 months ago
Customer service
  • Package price
    1.0/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    0.5/5
Review
Worst ever experience with customer service. I am not surprised now after seeing other people reviews. I wish I had seen these before signing up with this garbage company who have no concerns about customer satisfaction.
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Sky broadband review
by Jordan 4 months ago
💩 WiFi
  • Package price
    1.0/5
  • Customer service
    0.5/5
  • Broadband speed
    0.5/5
  • Overall satisfaction
    1.0/5
Review
Shortest wifi in existence, they will up you’re monthly costs while you sleep and won’t call you or tell you a anything, not even if they’ve been unable to take a payment. They will leave you overdrawn and struggling for weeks to come. And do not care at all if you have mental health issues.

How can my monthly Wifi at £25pm go up to £80pm!! YOU ARE ALL FRAUDSTERS AT SKY BROADBAND
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Sky broadband review
by Ralph 4 months ago
Poor
  • Package price
    0.5/5
  • Customer service
    1.0/5
  • Broadband speed
    1.0/5
  • Overall satisfaction
    0.5/5
Review
Seriously Sky is the worst. Bill fluctuates as much as the bandwidth. Horrible customer service.
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Sky broadband review
by Mr Happy 5 months ago
Worth upgrading to fibre
  • Package price
    4.0/5
  • Customer service
    4.5/5
  • Broadband speed
    4.0/5
  • Overall satisfaction
    5.0/5
Review
It's easy to complain about anything, the problem is not everybody understands the limitations. I was previously on adsl broadband with Sky and only getting 2.5mb (yes that slow) but that is what my line is capable of and I didn't want to pay anymore to upgrade to fibre from Sky. If my grandkids come to my house the connection would be completely inadequate but it's fine for just me. There's no point in me complaining it's the maximum the line can manage. That said I did eventually upgrade a few weeks back and it's amazing. Multiple devices are no longer an issue, FaceTime and iPad picture is significantly better. You get what you pay for (most of the time!) Very happy with Sky internet and the TV service is excellent
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