Wired internet drops, paying for 350 speed but most of the time streaming is slow or not possible. Wifi is a joke need to go to 4G for WhatsApp video calls. Tv picture quality is nowhere as good as tv competitor whose name is sky why? I cannot comment much on landline as mostly used to contact virgin. They then ask for your mobile number and contact you that way. Then I am asked security questions by a private mobile number. It seems this is the only way I could try and cancel, but it is automated and asking security questions which I will not answer. So goodbye virginmedia thank you for letting me cancel early without notice as I cannot give you, but I can stop payment. If you decide to join virgin media, you will need help sometime, good luck. I would give 0 star but not possible, actually in my opinion they deserve minus star rating.