Broadband Social Tariffs

If you're claiming any of the Government benefits below then you could switch to a discounted broadband social tariff

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VOXI (Read caution - Limited 6 month duration) (Nationwide coverage)

This is the text from the Voxi website: Unlimited 5G-ready data, calls and texts for those receiving financial support. No contract and you can change, pause, or cancel at anytime. NOW THE SMALL PRINT CAUTION. After 6 months you will be switched to the standard £10 a month plan - which offers unlimited data for social media only but will still come with unlimited calls, and texts. You still have the option to change, pause, or cancel at anytime. (Nationwide coverage)
  • 124Mb Average* speed
  • Unlimited
Broadband usage
  • Free setup
  • 1 Month contract
View Tariff
  • £10.00
  • per month
  • 1st year total £120.00

EE Basics - SIM card (Nationwide coverage)

If you qualify, you’ll get an EE Basics SIM-only tariff on a 30-day rolling contract for 12 months. You can cancel at any time without any early exit fees. You’ll need to provide your National Insurance number when you apply. Eligibility re-check after 12 months.
  • 25Mb Average* speed
  • 5Gb
Broadband usage
  • Free setup
  • 1 Month contract
View Tariff
  • £12.00
  • per month
  • 1st year total £144.00

Smarty (Nationwide coverage)

As a SMARTY Social Tariff customer you get unlimited data for £12 a month. The plan also includes unlimited UK calls and texts, along with up to 12GB of EU Roaming data as standard. Flexible 1-month plan with no annual price rises, data speed cap, or credit check. SMARTY operates on the THREE mobile network, and the average data speed is based on a 5G signal, which may vary depending on the location. (A mobile phone with a 4G or 5G signal is required.). As Three (the parent company of SMARTY) currently doesn't have a social tariff option, Ofcom has urged flexibility. This allows eligible customers, including existing Three customers on SIM-only deals, to switch to SMARTY's social tariff without penalties where possible. Three has confirmed that this option is now available for customers with SIM-only deals.
  • 124Mb Average* speed
  • Unlimited
Broadband usage
  • Free setup
  • 1 Month contract
View Tariff
  • £12.00
  • per month
  • 1st year total £144.00

Virgin Media - Essential Broadband

A basic broadband package suitable for online browsing and streaming standard definition TV from one device. If you're already a Virgin Media customer and qualify for 'Essential Broadband', you can switch immediately and won’t have to pay any fees or extra charges. The eligibility check is re-run every 12 months. 30-day rolling contract with no setup fee.
  • 15Mb Average* speed
  • Unlimited
Broadband usage
  • Free setup
  • 1 Month contract
View Tariff
  • £12.50
  • per month
  • 1st year total £150.00

Essential 35Mb Fibre Broadband (London borough)

Whilst not officially labelled as a 'social tariff' broadband package, this package is priced competitively and available to everybody in the London catchment area (Ilford, Dagenham, Bexleyheath, Southwark, Sidcup, Orpington, Bromley, Lambeth, Newham, Camden, Croydon, Sutton, Twickenham, Hounslow, Branford, Greenford, Hayes, Harrow, Edgeware, Wembley, Enfield). Please note that this is a 12-month contract.
  • 35Mb Average* speed
  • Unlimited
Broadband usage
  • £14.95 setup
  • 12 Month contract
View Tariff
  • £12.50
  • per month
  • 1st year total £164.95

The 4th Utility Social Tariff (Limited but nationwide)

30Mb upload and download speed, unlimited usage, no activation charge, 30-day minimum term and upgrade options available. Get £50 credit by referring 4th Utility to a neighbour.
  • 30Mb Average* speed
  • Unlimited
Broadband usage
  • Free setup
  • 1 Month contract
View Tariff
  • £13.99
  • per month
  • 1st year total £167.88

Hyperoptic Fair Fibre - (Limited but nationwide)

This is the basic social broadband package for Hyperoptic full-fibre broadband. It comes with a 30-day rolling contract and no exit fees. Additionally, there is an option to upgrade and include a phone line service for £3 extra per month. No in-contract price rises. Hyperoptic is an independent, full-fibre broadband network which covers 64 towns and cities across the UK.
  • 50Mb Average* speed
  • Unlimited
Broadband usage
  • Free setup
  • 1 Month contract
View Tariff
  • £15.00
  • per month
  • 1st year total £180.00

Shell Essentials Fast Broadband (Nationwide coverage)

This broadband package includes a landline with inclusive calls between Shell Energy and Shell Broadband customers. Given the speed, it's not the most competitive package, although it is widely available in the UK. Prices may rise during the contract, but there are no early termination fees.
  • 11Mb Average* speed
  • Unlimited
Broadband usage
  • Free setup
  • 12 Month contract
View Tariff
  • £15.00
  • per month
  • 1st year total £180.00

What are broadband social tariffs?

Broadband social tariffs are broadband packages offered voluntarily by internet service providers to support digital inclusion and social equality. These packages are designed to provide affordable and accessible internet access to low-income individuals or households or those facing financial difficulties. Like all standard broadband packages, the speed and cost of broadband social tariffs vary between providers. To find a broadband social tariff that is best for you, simply check the relevant eligibility type box above, then filter by your preferred contract length or select your preferred internet provider.

Social tariffs can reduce your internet costs but only if you know about them.
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Millions of households could save £200 a year by switching to a broadband social tariff. It seems to be 'The industry's best-kept secret'. Astonishingly, out of the 4.3 million households on Universal Credit, less than 6% have switched to a 'social tariff for broadband.' Although the government has been advocating for ISPs to offer social tariffs, they are not obligated to, and those who do are often discreet about it. Sharing this information could make a significant difference for someone in need and create an opportunity for positive change.

Support & Broadband Social Tariff FAQ

Broadband social tariffs are designed for individuals and households with low incomes. They often include waivers for early termination charges. These tariffs are designed to be flexible and accommodate those facing financial difficulties. If this flexibility is important to you, make sure that you clarify the deal you are considering offers these options. Before cancelling, it's essential to have a direct conversation with your ISP to understand any charges you may incur and to explore any potential flexibility they may offer to assist your situation.

If you're currently under contract and eligible for a broadband social tariff, we recommend contacting your current Internet service provider to inquire about the availability of social tariffs. Most ISPs offer this option as part of their commitment to digital inclusion and social equity. Generally, broadband providers do not impose early termination fees if you switch to a broadband social tariff mid-contract. If you are with TalkTalk, please note that they don't officially have a social tariff; however, they do offer a six-month free tariff, which can be applied for via JobCentre Plus.

To be eligible for a broadband social tariff, you must claim one of the Government schemes listed below. Alternatively, you can use our broadband availability checker to find exclusive deals in your area that are available to everyone. The broadband market is highly competitive for new customers, and you're likely to receive a similar discount to a social tariff during your first year. Be sure to note when your contract period is due to end, as prices will likely increase after your welcome period. Ideally, consider switching to a provider that offers a social tariff, even if you do not choose it initially. If your financial circumstances change, you'll be better positioned to switch to the social tariff without incurring any early termination charges.

  • Universal Credit
  • Pension Credit
  • Income Support
  • Income-based Job Seekers Allowance (JSA)
  • Income-based Employment & Support Allowance (ESA)
  • Personal Independence Payment (PIP)
  • Attendance Allowance - Care Leavers support

There are no time constraints other than the initial contract period. At the end of your contract, your provider will re-check your eligibility so that you can continue to receive the discounted rates.

To help you save money, we aim to provide you with a wide range of choices. Our broadband availability checker can search for the best deals in your area by postcode. However, like all comparison sites, there may be small independent internet service providers that are not listed. To address this, we manually list them above, along with the regions they cover if they are not nationwide. Simply click through to the provider and enter your postcode to check availability. Alternatively, you can enter your postcode into our checker to find the best deals and identify providers offering social tariffs.